SiteCare 120 WordPress Support Package.
Start with SiteCare 120Reliable WordPress Support for Growing Businesses
SiteCare 120 is designed for small to medium-sized businesses that rely on their website to perform. With more time each month and faster response times, it’s ideal for sites that need regular updates, content changes, and ongoing support, all handled by our expert in-house team.
SiteCare 120
For Growing Businesses Websites
£120/month
- 120 minutes of support per month
- WordPress & plugin updates included
- Acknowledged within 12 hours*
- Work typically started within 12 hours*
- Instant support for outages during office hours
- Free access to our premium plugins
- £60 off your first month
- £35 off the first month of hosting
Add-ons (per site)
- Monthly Site Audit & Keyword Report: £10/mo
- 24/7 Uptime Monitoring: £20/mo
- Additional site(s) WordPress & plugin updates: £20/mo
- Support time top-up from £30+ PAYG
What’s included with SiteCare 120?
SiteCare 120 is ideal for growing business websites that need reliable, professional WordPress support each month. With double the time of our entry plan, it’s perfect for sites that require regular updates, content edits, and quick-turnaround help, all backed by our UK-based team.
Get started120 minutes of support time each month
Use your time however you like, from plugin fixes and content updates to design tweaks and performance improvements.
WordPress & plugin updates included
We handle all updates for you each month, keeping your site secure, stable, and up to date.
Acknowledged within 12 hours
Every request is acknowledged within 12 hours, often faster.
Work typically started within 12 hours
Quick fixes are usually completed within this window (subject to request scope and any required approvals).
Instant response for outages during working hours
If your site goes offline or throws a 500 error, we act quickly to get it back up and running.
£60 off your first month
Cancel with 30 days’ notice. We don’t tie our clients into complex contracts. Take £35 off your first month of hosting with us too!
Need more minutes?
You can top up your plan at any time in 30-minute increments — giving you complete flexibility without having to upgrade to a higher tier. Great if you’re not quite ready for the next plan up, but need a little more time.
Buy top-up time onlineHere’s what SiteCare customers think
“I had a good feeling about using Toast from their website and initial consultantion call. Since using them for a few weeks I can say they are excellent. Their communication is comprehensive but not over-technical with clear recommendations. They are also quick and the most transparent logging of time I’ve ever seen in dealing with IT people/developers. Everyone I’ve dealt with has been great but a special to mention to Charlotte who’s done a lot for the site in a super-efficient way. Very happy customer. Thanks!”
Marc Blake-Will, All Write On The Night
Why choose SiteCare 120?
- A simple, stress-free way to stay on top of your site
Perfect for busy owners who want expert help on hand without managing it all themselves. - No long contracts
Simple 3-month minimum, then rolling monthly, cancel anytime with 30 days’ notice. - Use your time for anything
SiteCare isn’t just for updates, use your time for any of our agency services: design, SEO, dev, copywriting and more. - 100% UK-based, in-house support
No freelancers, no outsourcing. You’ll talk directly to our full-time team who know you and your website. - Expertise you can trust
Toast has been building and supporting websites since 1997. We’re an established, growing team of designers, developers, and creatives.
What can you get done with SiteCare 120?
With 120 minutes to use each month, you can cover more frequent updates or slightly more involved tasks:
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Ticket 1: “Can you update all team bios and profile pictures on the About page?”
Est. 20–25 minutes -
Ticket 2: “Please set up and test a new newsletter sign-up form integrated with Mailchimp.”
Est. 25–35 minutes -
Ticket 3: “Can you run all updates, check performance, and provide a quick SEO keyword audit?”
Est. 40–45 minutes
Is SiteCare 120 right for your site?
This plan is ideal for:
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Small to medium-sized business websites
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Sites that require regular updates, content changes, or ongoing maintenance
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Businesses that rely on their website to support operations or generate leads
⚠️ Not suitable for larger, high-demand websites with complex functionality. Consider SiteCare 240+ for mission-critical support.
Explore all our plansBook a meeting to discuss what you need.
Our plans are flexible and can be tailored to your requirements.
Book a call with Charlotte, Head of Digital.
Our Process
Getting your requests sorted is quick and simple.
You talk to the people who are directly doing the work; they are all full-time Toast staff, and nothing is outsourced.
Are you a registered charity?
We offer a 10% discount on all our services, including support plans, for UK-registered charities. Just provide your charity number when signing up and we’ll apply the discount automatically. It’s our way of supporting the organisations that do great work.
Get your discount today!Everything in-house
All WordPress support is done in-house by our team of full-time employed staff. We don’t outsource work to freelancers or offshore.
View all our servicesGet to know the team
The whole team will get to know you and your website. You’ll deal personally with the people doing the work as we don’t use project managers.
Meet our teamTrusted and established
We’ve been working on the web since 1997 and have a team of 15 staff. We’re an established business that’s growing steadily.
Get startedTime used to manually update WordPress, themes, and plugins comes out of this total.
Site Audits are automatic, objective audits of your site that highlight errors and areas for improvement.
Keyword reports enable you to track your site’s performance in the Search Engines – if you are investing in SEO, these reports can save you money.
*All support and response times apply during office hours only: Monday to Friday, 9:00 a.m. – 5:30 p.m. For urgent issues like critical errors or outages, please call us for the fastest response.
** Weekly SEO & Audit Report. You can opt into monthly or weekly reporting add-ons from £10/mo. Proactive Monitoring You can opt into this add-on from £20/month – 24/7 automated monitoring, issues actioned during support hours in line with your SLA.
Premium plugin licences include Gravity Forms, Divi, ACF Pro, 301 Redirects Pro, Wilo Pro (SEO), and WPMU DEV Pro, approx $500/year if purchased.
All prices are EX VAT.