SiteCare 240+ WordPress Support Package.
Start with SiteCare 240+Scalable WordPress Support for Larger or Demanding Websites
SiteCare 240+ is built for larger businesses, agencies, or high-traffic sites that need fast, flexible support and access to more time each month. Starting at 240 minutes, this plan can scale to suit your needs, whether you need weekly updates, multiple sites managed, or ongoing development.
SiteCare 240+
For Mission-Critical websites
£240+/month
- 240+ minutes of support per month
- Acknowledged within 8 hours*
- Work typically started within 8 hours*
- Free access to our premium plugins
- Ideal for multiple sites or high-frequency support
- £120 off your first month
- £35 off the first month of hosting
- £100 off your first SEO project or retainer
Add-ons (per site)
- Monthly Site Audit & Keyword Report: £10/mo
- 24/7 Uptime Monitoring: £20/mo
- Additional site(s) WordPress & plugin updates: £20/mo
- Support time top-up from £30+ PAYG
What’s included with SiteCare 240+?
SiteCare 240+ is ideal for larger businesses or high-demand websites that require fast, consistent, and expert-level WordPress support. Starting from 240 minutes per month, and scaling as needed, this plan gives you the flexibility and capacity to keep your site evolving, with priority response and dedicated in-house support.
Get started240+ minutes of support time each month
Use your time however you like, from plugin fixes and content updates to design tweaks and performance improvements.
WordPress & plugin updates included
We handle all updates for you each month, keeping your site secure, stable, and up to date.
Acknowledged within 8 hours
Every request is acknowledged within 8 hours, often faster.
Work typically started within 8 hours
Quick fixes are usually completed within this window (subject to request scope and any required approvals).
Instant response for outages during working hours
If your site goes offline or throws a 500 error, we act quickly to get it back up and running.
£120 off your first month
Cancel with 30 days’ notice. We don’t tie our clients into complex contracts. Take £35 off your first month of hosting and £100 off any SEO plan with us too!
Need more minutes?
You can top up your plan at any time in 30-minute increments — giving you complete flexibility without having to upgrade to a higher tier. Great if you’re not quite ready for the next plan up, but need a little more time.
Buy top-up time onlineHere’s what SiteCare customers think
“I had a good feeling about using Toast from their website and initial consultantion call. Since using them for a few weeks I can say they are excellent. Their communication is comprehensive but not over-technical with clear recommendations. They are also quick and the most transparent logging of time I’ve ever seen in dealing with IT people/developers. Everyone I’ve dealt with has been great but a special to mention to Charlotte who’s done a lot for the site in a super-efficient way. Very happy customer. Thanks!”
Marc Blake-Will, All Write On The Night
Why choose SiteCare 240+?
- Scalable support without the hassle
Ideal for busy teams managing larger sites that need regular updates, improvements, and fast support, all handled by a team that knows your setup inside out. - No long contracts
Simple 3-month minimum, then rolling monthly, cancel anytime with 30 days’ notice. - Use your time for anything
SiteCare isn’t just for updates, use your time for any of our agency services: design, SEO, dev, copywriting and more. - 100% UK-based, in-house support
No freelancers, no outsourcing. You’ll talk directly to our full-time team who know you and your website. - Expertise you can trust
Toast has been building and supporting websites since 1997. We’re an established, growing team of designers, developers, and creatives.
What can you get done with SiteCare 240+?
With 240+ minutes (and scalable time), SiteCare 240+ allows for priority support, larger updates, and more strategic tasks:
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Ticket 1: “Please redesign the homepage layout using the new content and images we’ve provided.”
Est. 60–90 minutes -
Ticket 2: “Can you build out and optimise three new service landing pages with copy and SEO setup?”
Est. 90–120 minutes -
Ticket 3: “Please carry out a full technical SEO audit, fix Core Web Vitals issues, and implement schema.”
Est. 120–180+ minutes (depending on complexity)
Is SiteCare 240+ right for your site?
This plan is ideal for:
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Larger business websites or multi-site setups
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High-traffic or high-visibility sites needing fast, regular support
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Organisations that require consistent, expert input to keep their site updated and performing well
⚠️ Not a replacement for a full-time webmaster or site manager. SiteCare is reactive support and maintenance — we work on what you ask us to, when you ask us to. For ongoing strategic input or proactive site management, additional consultancy may be required.
Explore all our plansBook a meeting to discuss what you need.
Our plans are flexible and can be tailored to your requirements.
Book a call with Charlotte, Head of Digital.
Our Process
Getting your requests sorted is quick and simple.
You talk to the people who are directly doing the work; they are all full-time Toast staff, and nothing is outsourced.
Are you a registered charity?
We offer a 10% discount on all our services, including support plans, for UK-registered charities. Just provide your charity number when signing up and we’ll apply the discount automatically. It’s our way of supporting the organisations that do great work.
Get your discount today!Everything in-house
All WordPress support is done in-house by our team of full-time employed staff. We don’t outsource work to freelancers or offshore.
View all our servicesGet to know the team
The whole team will get to know you and your website. You’ll deal personally with the people doing the work as we don’t use project managers.
Meet our teamTrusted and established
We’ve been working on the web since 1997 and have a team of 15 staff. We’re an established business that’s growing steadily.
Get startedTime used to manually update WordPress, themes, and plugins comes out of this total.
Site Audits are automatic, objective audits of your site that highlight errors and areas for improvement.
Keyword reports enable you to track your site’s performance in the Search Engines – if you are investing in SEO, these reports can save you money.
*All support and response times apply during office hours only: Monday to Friday, 9:00 a.m. – 5:30 p.m. For urgent issues like critical errors or outages, please call us for the fastest response.
** Weekly SEO & Audit Report. You can opt into monthly or weekly reporting add-ons from £10/mo. Proactive Monitoring You can opt into this add-on from £20/month – 24/7 automated monitoring, issues actioned during support hours in line with your SLA.
Premium plugin licences include Gravity Forms, Divi, ACF Pro, 301 Redirects Pro, Wilo Pro (SEO), and WPMU DEV Pro, approx $500/year if purchased.
All prices are EX VAT.