Ten reasons you should consider professional WordPress support

You already know how to manage the page and post content of your site, but a professional WordPress support contract can help with all the techy stuff and more!

Looking after the content on a WordPress site should be a breeze (if it’s been built well), but what happens if technical issues arise that are outsite of your skill set? This is why you need professional WordPress support to keep your site working hard and running as it should.

Website managers and marketing managers are often left trying to sort WordPress issues that are best left to professional WordPress support agents, and this is why we offer a range of WordPress support plans to suit most websites.

Professional WordPress Support company

WordPress is easy to use, but under the hood, things can get complicated.

Ten reasons why we think you should have support

You’ve probably got the day-to-day management of your site sorted but what about the build quality of your site, its speed, responsiveness and other important technical stuff? Below are 10 reasons why we think we can offer you value for money, professional WordPress support.

1. We fix things quickly

Professional WordPress support companies can diagnose and fix issues with your site qucikly. We’ve seen most issues that affect WordPress sites before, so we’re able to dive in and get them sorted with the minimum of fuss.

2. We fix things properly

There are literally 1000s of different ways to achieve the same thing in WordPress. Making sure that any fixes are done using the best possible solution keeps your site running properly, avoids potential code conficts and means the build quality of your site is maintained.

In our experience, there’s nothing worse that a WordPress site that’s been tweaked over time by lots of different developers using lots of different methods – all you end up with is a site that’s very fragile.

3. We’ll save you time and money

Sure, you could spend an hour Googling potential solutions to your WordPress problem – but that time costs money and are you really sure you’ve really solved the problem or fixed the issue? We think your time is best spent marketing the site. Our professional WordPress support means you’ve one less thing to worry about. Professional WordPress support should pay for itself.

4. You’ll get an objective point of view

We work on a lot of sites that have been live for some time. Often, when we first look at them it can become clear that things aren’t quite as they should be. We include an objective site review as part of all our support plans to show you everything that needs sorting on your site.

This can be anything from missing tags to duplicate content and helps youo identify what needs doing and in what order.

Get a free WordPress audit

5. We’ll keep your site optimised

Over time, errors and issues can creep into WordPress sites. Our professional WordPress help includes rolling reports on the built quality and heath of your site to keep it in tip-top conditonn. This also means that you can see the effectiveness of our work yourself – independantly verified by the third-party app.

6. We can advise on best-practice

It’s easy to add plugins to WordPress to achieve all kinds of functionality – but what are the best ones to use? What is the best way to achieve something you’ve been asked to make the website do? How has what’s been done affected performance of the site?

We can help you with all these sorts of questions – our WordPress care plans are not just for geeky stuff – we can help implement solutions too.

 7. We’ll talk about SEO

It’s pretty standard to have Yoast installed on a WordPress site. You probably do a lot of your own on-page SEO using it. We take this a step further by helping you to identify keyword opportunties for you site (we’re more than just technical WordPress support).

We’ll look at your keywords and identify what you should be doing, what your competitors are doing and the sort of content that you should be producing to rank better in the search and win more business online.

Get your free Keywords report

8. We send you meaningful reports

WordPress support services from Toast are proactive. We do not wait for you to call, we actively keep you informed about your site.

Our weekly and monthly reports will share with you things that you (or we) can implement to have a positive impact on your WordPress site.

Not just a monthly Google Analytics report (that shows you lots of graphs that don’t mean much). Our reports cover lots of things – from mentions of your brand online to SEO opportunities on your site.

9. We’re based in the UK

Ok, so everything is in the cloud and people can work from anywhere, but we have a team of 15 staff across three floors in one building.

We’re based smack-bang in the middle of the UK in Oxfordshire.

You can come and see us. Having everyone under one roof means that all the team get to know you, your site and how best to support you. 

We think this makes our WordPress support services a little bit different.

10. We’re more than techy developers

One of the things that makes our WordPress support team different from others is that we are all able to offer 360° support that goes over-and-above technical help.

Our team consists of strategists, designers, WordPress developers, copywriters and experiences marketers, so, unlike most WordPress care plans,  you can use your support time to dip into any of these skillsets to get things done.

From tweaking a logo for the website to copy-editing some content – your support contract with Toast is about support every aspect of your site and all the things that surround it – not just fixing code.

We’ve also got some pretty flexible ideas when it comes to comissioning a support team such as Toast Time.

WordPress maintenance plans

However large your website or niche your blog, we can create a WordPress maintenance contract that’s right for you.

If you’ve just inherited a new WordPress site and don’t know where to start, we can help with that too.

As a full-service agency we know how important it is that your site integrates into everything else you’re doing – just give us a call on 01295 266644 and we can have a no-obligation chat through what you need and how we can help and the difference professional WordPress support can make to your site.

professional WordPress support

Technical audits help you understand how well your site is built

WordPress technical support services

If you’ve got all the other bases cover and simply just need responsive technical support, we can provide that too. We’ll create a WordPress maintenance contract that suits your needs and cover off response times and everything in a service level agreement.

We can provide an initial free technical WordPress audit of your site to enable us to understand how we’ll it’s been put together and how stable your code and admin section are. 

Based on the results of this free audit we can discuss the best route forward.

For technical audits, we’ll need advanced access to your site and hosting, so it’s best to call us on 01295 266644 or complete the audit form here to get started.

How to choose the best WordPress support companies?

There are a lot of WordPress support options out there – from freelancers to virtual teams based around the world.

We only work with UK-based companies, so if you’re outside the UK, we’re not for you. If you are researching WordPress monthly support, below are a few questions to ask before you sign-up to anything.

  • Do you do all the work in-house or do you sub it out to freelancers?
  • Do you only provide technical support or can you help with design and marketing support?
  • Will you be able to provide support for my hosting, email and DNS?
  • Is support email-only or can I call in with requests?
  • How many people do you have in your team and how many sites do you currently support?
  • Can I speak directly to the experts or do I have to talk to an account mananger?
  • How do you report on time spent and objectives achieved?
  • Can you provide me with any references?

Any WordPress maintenance service worth it’s salt will be able to answer these questions. In fact, they should probably ask you more questions than you ask them – be wary of any WordPress management services that simply allow you to sign-up without any idea about your site, your business or how you need to work.

Getting started

Whether you currently have professional WordPress support or are looking to get started, give us a call on 01295 266644 to find out more about Toast, our team and how we can best support your website. Alternatively, click below to send us a message and we’ll come back to you via email.

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