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Basic support for small websites or blog
Live chat not available
Only available on yearly plans, paid for upfront.
Support time per month* - 40 minutes
The number of minutes you can use each month.
Sitecare Hub - Full Access
Access the Sitecare Hub where you can manage your time and log tickets.
WordPress Core Updates - Monthly
Updating the WordPress installation.
Theme updates - Monthly
Making sure your theme is running the most current version.
Plugin updates - Monthly
Keeping your plugins up-to-date and secure.
Site Audit - Monthly
An objective report on the health of your site.
Response time - 12 hours
How quickly we'll response to your request, office hours.
Fix time - Within 24 hours