SiteCare 120 WordPress support plan.

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Perfect for larger websites, SiteCare 120 provides complete support for your WordPress website.

WordPress support and maintenance for larger websites.

If you have a larger, mission-critical website, then SiteCare 120 is the base plan that we’d recommend.

Larger sites often have more requirements for Keyword tracking and other reports that provide you with important information about the health of your website – SiteCare 120 provides this.

120-minutes of time.

You get 120 minutes of support time per month to use on anything on your site.

WordPress & Plugin Updates included.

We’ll keep your WordPress site and plugins up-to-date and working correctly.

Max 8-hour response time.

We respond to all requests within 8 hours (usually sooner) and let you know when the issue will be fixed*.

Actioned within 8 hours (subject to request scope).

For small fixes and bugs, we’ll get things sorted within 8 hours, subject to the scope of the request.*

Monthly SEO & Audit Report.

If you want more in-depth reports on your site, we can send you an optional site audit every month.**

Instant support for website outages.

If your site goes down, we’ll get it fixed right away.*

Free Access to our Premium plugins.

As we have developer licences for many premium plugins, we give our SiteCare 120 clients free access to use these on their sites.

Priority Support

Benefit from quicker turnaround on requests and a priority service.

Get more done.

The more time you invest in your site each month, the better it gets. SiteCare 120 gives you more time to make your site better.

Time used to update WordPress, themes, and plugins come out of this total.
Site Audits are automatic, objective audits of your site that highlight errors and areas for improvement.
Keyword reports enable you to track your site’s performance in the Search Engines – if you are investing in SEO, these reports can save you money.
* Office hours. All support and response times are office hours only – 9 a.m. to 5:30 p.m., Monday to Friday. If you need out-of-hours support, please call us.
All prices are EX VAT.
** Weekly SEO & Audit Report. You can opt into monthly or weekly reporting add-ons from £10/mo.
Premium plugin licences include Gravity Forms, Divi, ACF Pro, 301 Redirects Pro, Wilo Pro (SEO), and WPMU DEV Pro, approx $500/year if purchased.
No long contracts.Thirty-day rolling contract; cancel any time.
One-month free trial: No strings attached. Get a completely free one-month trial of our SiteCare 40 plan to give us a try. Terms here.

Use your time for anything!

What makes our support different is that you can use your support time for any of our services, not just updates and technical assistance.

From copywriting and design to SEO and web development, our team of 18 developers, designers, copywriters and creatives are on hand to help you with every aspect of your website.

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Everything in-house.

All WordPress support is done in-house by our team of full-time employed staff. We don’t outsource work to freelancers or offshore.

Get to know the team.

The whole team will get to know you and your website. You’ll deal personally with the people doing the work as we don’t use project managers.

Established.

We’ve been working on the web since 1997 and have a team of 18 staff. We’re an established business that’s growing steadily.

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Is this the right plan for your site?

SiteCare 120 is designed for larger websites. It provides enhanced reporting on SEO and offers proactive suggestions about improving your site.

This plan is designed for mission-critical websites where content is updated almost daily. Your site forms an active part of your daily marketing activity.

SiteCare 120 helps you close the loop on your digital marketing and customer acquisition. If you manage a business’s website, SiteCare 120 is for you.

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Want to get started?

Before we can offer you WordPress support, we need to do an audit of your website.

This involves some initial tests on your site and a report on the current health of the site.

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