Premium WordPress Support.

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Designed for businesses and organisations needing more proactive work and website support.

Supporting larger WordPress sites.

Our Premium WordPress support is designed for larger clients with more work requirements on their WordPress site.

Whether it’s keeping on top of site audit reports, posting content, or developing custom plugins, we provide a limited number of Premium WordPress support packages to keep large sites in tip-top condition.

£1500 per month for 25 hours of support.*

This is the base charge for our Premium service, and it gives you access to the entire Toast team to assist with anything you need for your website.

This can include services such as:

  • Development work
  • Design & UX
  • Theme development
  • Copywriting
  • On and off-page SEO
  • Keyword research, content planning and gap analysis
  • Posting content
  • WooCommerce
  • Hosting
  • Page speed & technical optimisation
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Everything is done in-house.

Our team of WordPress experts completes all the work.

We outsource nothing, and all our team are full-time employees on permanent contracts.

Nothing is done off-shore, and all our staff are based in the UK.

Why is this important?

There are many WordPress support agencies that simply farm work out to the cheapest location and selfishly pay their off-shore ‘staff’ peanuts. We believe that this is not ethical, honest or fair.

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Get the best for your website.

Our premium WordPress support is designed for clients serious about their websites and want to maximise sales and enquiries.

This service includes research, strategy, design, development and whatever else is needed to get your website working as hard as possible.

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A premium proactive WordPress support service.

Our premium support packages are proactive.

This means we’ll agree with you on what time we should spend working on site improvements without being asked and how much time we should allow for work requests.

This means you can leave the optimisation work to the team here at Toast and receive weekly reports to show you what’s been done.

Premium support requests are prioritised over all other support requests, so your tickets will be actioned first.

Would you like hosting with that?

For some clients, we also provide a robust and fast hosting environment as part of our Agency Partnership with WP Engine.

We can host your site on one of our dedicated servers and take care of all the hosting management or ask the WPE Team to create a bespoke hosting package based on the requirements of your website.

Limited seats.

Due to the service level provided on Premium WordPress Support, we only take on a limited number of clients at any time.

If you want to enquire about this service, please use the form at the bottom of this page.

Custom SLAs and work arrangements.

Premium support clients get custom service level agreements and agreed working practises to fit in with your organisation and how you do things.

We currently use Zendesk and Basecamp for project and ticket management, but if you need us to work with your Apps, that’s not a problem.

No two Premium WordPress Support packages are the same: everything is created to meet your unique requirements.

We currently only have one seat for our Premium WordPress Support.

Strictly first come, first served.