SiteCare 40 WordPress support contract.
Start with SiteCare 40Perfect for small websites or blogs – SiteCare 40 gives you support when you need it.
WordPress support and maintenance for small websites.
If you have a small website or blog, then SiteCare 40 is the base plan that we’d recommend.
Smaller sites tend to have fewer support issues each month and this plan provides you with a smaller amount of support time to match this.
40-minutes of time.
You get 40 minutes of support time per month to use on anything on your site.
WordPress & Plugin Updates included.
We’ll keep your WordPress site and plugins up-to-date and working correctly.
Max 24-hour response time.
We respond to all requests within 24 hours (usually sooner) and let you know when the issue will be fixed*.
Actioned within 24 hours (subject to request scope).
For small fixes and bugs, we’ll get things sorted within 24 hours, subject to the scope of the request.*
Monthly SEO & Audit Report.
If you want more in-depth reports on your site, we can send you an optional site audit every month.**
Instant support for website outages.
If your site goes down, we’ll get it fixed right away.*
Our Process
Getting your requests sorted is quick and simple.
You talk to the people who are directly doing the work; they are all full-time Toast staff, and nothing is outsourced.
Time used to update WordPress, themes, and plugins come out of this total.
Site Audits are automatic, objective audits of your site that highlight errors and areas for improvement.
Keyword reports enable you to track your site’s performance in the Search Engines – if you are investing in SEO, these reports can save you money.
* Office hours. All support and response times are office hours only – 9 a.m. to 5:30 p.m., Monday to Friday. If you need out-of-hours support, please call us.
All prices are EX VAT.
** Weekly SEO & Audit Report. You can opt into monthly or weekly reporting add-ons from £10/mo.
Premium plugin licences include Gravity Forms, Divi, ACF Pro, 301 Redirects Pro, Wilo Pro (SEO), and WPMU DEV Pro, approx $500/year if purchased.
No long contracts.Thirty-day rolling contract; cancel any time.
One-month free trial: No strings attached. Get a completely free one-month trial of our SiteCare 40 plan to give us a try. Terms here.
Use your time for anything!
What makes our support different is that you can use your support time for any of our services, not just updates and technical assistance.
From copywriting and design to SEO and web development, our team of 18 developers, designers, copywriters and creatives are on hand to help you with every aspect of your website.
Get startedEverything in-house.
All WordPress support is done in-house by our team of full-time employed staff. We don’t outsource work to freelancers or offshore.
Get to know the team.
The whole team will get to know you and your website. You’ll deal personally with the people doing the work as we don’t use project managers.
Established.
We’ve been working on the web since 1997 and have a team of 18 staff. We’re an established business that’s growing steadily.
Get startedIs this the right plan for your site?
SiteCare 40 is designed for smaller websites.
This plan is designed for sites that have only the occasional monthly request for support.
This plan is perfect for small websites or personal blogs. We don’t recommend this for larger sites or WooCommerce.
See all plansWant to get started?
Before we can offer you WordPress support, we need to do an audit of your website.
This involves some initial tests on your site and a report on the current health of the site.
Get in touch