Worried Your Website Is Broken Without You Knowing? Here’s How to Stop It Becoming a Liability

Worried your website is broken without you knowing?

That worry is very common, and it’s usually justified.

Most business owners don’t log into their website very often. You only notice it when you need to change something, or when someone tells you there’s a problem. Until then, there’s always that quiet question in the background:

Is everything actually working?

Why do WordPress sites break quietly?

Modern WordPress sites rely on lots of moving parts, and problems don’t always make themselves obvious.

A site can look fine at a glance while still being broken underneath. We often see things like:

  • Pages that work on desktop but break on mobile
  • Forms that stop sending emails but still look normal
  • Plugin updates that cause issues days later, not immediately

If you don’t know what to check, these problems are easy to miss.

Can you just check your website yourself?

You can try, but it rarely removes the stress completely.

In theory, you could set reminders to log in and click around every few weeks. In reality:

  • Life gets busy, and reminders get ignored
  • Subtle issues go unnoticed
  • It’s hard to know what “normal” looks like
  • Customers often spot problems first

It also puts the responsibility back on you, even though website stability isn’t your job.

Should you check after every update?

Checking after updates helps, but it still doesn’t catch everything.

Some issues only appear on certain pages, devices, or when multiple updates interact with each other. That’s why occasional manual checks tend to move the anxiety around rather than remove it.

What actually removes the anxiety?

The only real fix is taking responsibility away from you.

The goal isn’t to check more often. It’s to stop needing to think about whether your website is working at all.

That usually means:

  • Updates handled safely
  • Visual checks before and after changes
  • Someone else is responsible for spotting issues
  • Alerts when the site goes down

When that’s in place, your website just works in the background.

WordPress support, in plain English

We keep WordPress websites updated, monitored, and visually checked so they don’t quietly break behind the scenes.
No guessing. No “is this normal?”. Just a site that stays online and works as it should.

We’ve been doing this for over 25 years, and WordPress is our specialist platform. Our team supports business-critical sites every day, so issues are spotted early, not by your customers.

What do we actually do?

We provide focused WordPress support designed to keep your site stable and predictable.

Sitecare – Managed Updates (£40/month)

This service exists to stop your site from quietly breaking without you knowing.

What’s included:

  • Weekly WordPress updates
    Your plugins, themes, and core files are kept up to date in a controlled process.
  • Pre-update visual checks
    Screenshots of your homepage and up to five key pages are taken before updates run.
  • Monitored the update process
    Updates are applied automatically, but are watched closely.
  • Uptime monitoring
    We confirm your site is live.
  • Post-update visual comparison
    New screenshots are compared against the originals to spot unexpected changes.
  • Clear email report
    You’ll know if something changed, if there was an issue, or if everything is fine.

No guessing. No “I think it’s okay”.

What’s included?

What about downtime?

With proactive monitoring, you don’t have to find out the hard way.

We offer 24/7 downtime monitoring as an optional extra. If your site goes down, we know immediately, and you’re alerted straight away, so problems can be dealt with early.

Your customers shouldn’t be the ones telling you your site is broken. You can add this to your updates-only plan for £20/mo for ultimate peace of mind.

Do Sitecare clients get priority help?

Yes. And at a lower rate.

If you ever need fixes, changes, or improvements, Sitecare clients pay £60/hour instead of our standard £80/hour ad-hoc rate. You already have priority access to WordPress specialists who know your site.

Is there a discount for existing clients?

If we’ve worked together before on any project, you qualify for a 50% loyalty discount.

That means £20/month for Sitecare Updates Only instead of £40/month.

Turning your website back into an asset

A good website shouldn’t rely on memory, reminders, or luck.

With the proper WordPress support in place, your site stays updated, gets visually checked, is monitored around the clock, and stops being something you worry about.

The best websites are the ones you don’t have to think about

If your website supports your business, it shouldn’t live rent-free in your head.

The best websites aren’t the ones their owners log into most.
They’re the ones that just work, quietly and reliably.

Charlotte Brown

Charlotte Brown

Charlotte heads-up the Digital Team at Toast and manages SiteCare and website support. She also designs and develops sites and works in design and UX.

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